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Site Terms and Conditions of Use and Privacy Policy

Business East.uk Site Terms & Conditions of Use


Business East hereby grants to visitors to this World Wide Web site access to these pages conditional upon your agreement to accept the application of the laws of England to govern matters between us in relation to this website and you agree to indemnify us and not hold us liable for the result of any actions you may take based on the information contained on the website.

The information on this website is intended to be helpful and informative. However, neither Business East nor any of its employees, agents or sub-contractors make any warranty, express or implied, or assume any legal liability or responsibility for the accuracy or completeness of any information contained on this site or any website referred to.

Those who access the site or any site referred to should take appropriate steps to verify all such information. Business East  and its subsidiaries cannot be held responsible for the contents of any pages referred to by an external link.

A reference on this site to any persons, products, websites or services does not constitute or imply their endorsement, recommendation or favouring by Business East , its employees, agents or sub-contractors.

1 Definitions:

1.1 "This Site" refers to all internet pages in the www.BusinessEast.uk domain and our other domains that are linked to these terms and conditions.

1.2 "www.businesseast.uk " refers to any person or organisation, whether commercial, involved in any part of the design, development, management, response-handling, marketing, promotion or other similar aspects of this Site.

1.3 "User" refers to any person viewing or interacting with this Site, including "you";

1.4 "Content" refers to any text, photograph or other image or content presented on this Site to Users by either www.BusinessEast.uk or Users.

1.5 "Business East  " refers to the trading name of Business East (UK) Limited

A company limited by Guarantee. Registered in England No. xxxxx. Registered Office:xxxxxxxxxxxx.Also referred to as "we".

2 Terms:

2.1 By accessing and using this site, you agree to these terms of use. If you do not agree to these terms of use, disconnect from this site and do not use this site further. The account of users contravening these terms may be deleted without notice or question.

3 Summary:

3.1 Except where otherwise expressed, all opinions, advice, statements, offers, or other information content made available through this Site are those of third parties and not of Business East  and should not be relied upon. Business East  is not responsible for the opinions, advice, statements, offers or other information provided on this Site. Business East  does not guarantee the accuracy, completeness, or usefulness of any information on this Site and neither adopts nor endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement made. Business East  is not responsible for any Content that is illegal, offensive or otherwise actionable. Under no circumstances will Business East  be responsible for any loss or damage resulting from anyone's reliance on information or other Content posted on this Site or transmitted to Users.

3.2 Business East  reserves the right, but has no obligation, to edit or remove any Content without question, reason or notice.

3.3 Business East  reserves the right but has no obligation, to disqualify any person from the online discussion group without question, reason or notice.

4 Site Contents:

4.1 The mention or appearance of any person or organisation featured on these pages is not to be taken as any indication of sexual, social or political orientation of such persons or organisations. Business East  assumes no responsibility for unsolicited materials provided by Users and submission of the material by Users is construed as permission to publish without further correspondence.

4.2 The Content made available on this Site is provided "as is" without warranties of any kind, either express or implied, including but not limited to all implied warranties of satisfactory quality, fitness for a particular purpose, title, or non-infringement of any third-party rights including, without limitation, intellectual property rights. Business East  does not warrant that the Content will be error-free, nor free of viruses, or free from defamatory, offensive, infringing or other harmful matter. You assume the entire cost of any necessary service, repair, or correction. The Content may include inaccuracies or typographical errors that will be corrected as they are discovered at Business East ’s sole discretion. You acknowledge that Business East  has not undertaken any verification of Content featured on this Site.

4.3 Any photographs or other images featured on this Site are the property and responsibility of the User or other person who submitted them and may not be reproduced without the permission of the person concerned. By submitting a photograph or image to this Site, you grant Business East  permission to use it, either in its original format or altered or cropped, on this Site in any way deemed appropriate by Business East .

5 Site links:

5.1 This Site links to websites operated by third parties. Business East  does not control these third-party websites and is not responsible for their content. The presence on this Site of a link to a website operated by a third party does not imply any endorsement by Business East  of that third party or of any products or services advertised, or other information or content featured on that website. Nor does it constitute any assurance by Business East  that that website has in place security measures to protect information or payments which you may submit either on or offline and your use of these links is entirely at your own risk.

6 Conduct of Users:

6.1 You acknowledge that you are solely responsible for interactions with other Users of this Site and that you are solely responsible for all materials that you publish or post to this Site or transmit to other Users of this Site.

6.2 You agree that by interacting with this Site or providing materials to Business East  that you are granting Business East  permission to use that material on this Site and to make it available worldwide.

6.3 You agree that you will not publish, post or transmit on this Site material that could reasonably be deemed offensive or abusive in tone, inaccurate, obscene, blasphemous, threatening, harassing, racially offensive, offensive to any religion, or illegal, or any material that infringes or violates another party's rights (including, but not limited to, intellectual property rights, and rights of privacy and publicity). This includes but is not limited to the posting of messages to other Users, whether in public areas or using the private messaging system; your choice of public name or Business East  ID; and your basic entry and your profile.

6.4 You agree not to post, distribute or reproduce in any way any copyright material, trademarks or other proprietary information without obtaining the prior consent of the owner of such proprietary rights.

6.5 You agree not to make false claims about the authenticity of photographs or other images. Particularly, any photograph of a person that is posted for inclusion with your profile must be a photograph of you. In all cases, you must not use images where you do not have permission to publish the image on a public Internet site.

6.6 You agree not to include in publicly accessible Content on this Site any other person's telephone numbers, street addresses, or email addresses. You will not include material on this Site, which contains offensive anatomical or sexual references, or offensive language, and you will not post any photograph or image containing nudity or personal information. Business East  reserves the right, but has no obligation, to reject any text, photograph or other image that does not comply with these prohibitions.

6.7 You agree to use this Site in a manner consistent with and that all materials you submit shall comply with, all applicable laws and regulations including, where applicable, data protection, privacy and advertising regulations and codes of practice. You shall not copy, use, modify, transmit, distribute, reverse engineer, or in any way exploit copyrighted or proprietary materials in this Site, except as expressly permitted by the respective owners thereof. All trademarks, service marks, and trade names in this Site are the marks of the respective owners, and any unauthorized use thereof is strictly prohibited.

6.8 You agree not to transmit any chain letters, spam letters, or junk email to other Users, not to participate in mischievous or malicious behaviour which causes damage or may cause damage to Business East  or this Site or any of the computer systems on which this Site resides. You agree not to attempt to bypass any of the security measures implemented on this Site or on any of the computer systems on which this Site resides.

6.9 You are responsible for safeguarding all user IDs, passwords and other security measures relating to your use of your computer and/or the website. We are not responsible for any use of the website by someone else using your account details, and you will indemnify us against all claims, liabilities, losses, damages, costs and expenses arising out of any such use, whether with or without your authority.

7 Marketing and Publicity:

7.1 Business East  may from time to time obtain publicity for this Site in the marketing press, internet trade press and general popular press, as well as newspapers, magazines and other publications both national and international. You agree that these publications may without Business East ’s knowledge obtain screenshots or quotations or other publicly accessible material from this Site to be used in such publications that may feature your Business East   or My Business East  folder, entry, profile and/or photograph.

7.2 You agree to release all rights concerning such material as referenced to Business East  and agree that your entry, profile and/or photograph may be used for such purposes. Business East  agrees that it will contact you for your comments in all cases where it is aware that your information is contained in any such screenshot. Business East  will endeavour to do this prior to any deadline for which the screenshot may be required.

8 Disclaimer of Warranty and Limitation of Liability:

8.1 Under no circumstances shall Business East , nor its affiliates, staff, agents or suppliers, be liable, whether in contract, tort (including negligence) or otherwise for:

i) any indirect or consequential loss or damage.

ii) any loss of profit, loss of business, loss of revenue, loss of time, or loss of data; or

iii) any other loss or damage more than any amount that you have paid to Business East  in relation to this website at the date on which such liability arose; arising out of your use of or inability to use or otherwise in connection with the website or any linked site, even if Business East  is advised of the possibility thereof and including any claim by a third party.

8.2 Business East  hereby expressly disclaims any and all warranties, including without limitation, any warranties to the availability, accuracy, or information, products or services, and any warranties of satisfactory quality or fitness for a particular purpose.

8.3 Business East  shall in no event be liable for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of records for any cause of action.

8.4 Nothing in this agreement limits Business East 's liability for death or personal injury caused by its negligence or for fraud or affecting a consumer's statutory rights.

9 Indemnity:

9.1 You agree to defend, fully indemnify and keep fully indemnified at all times, and hold harmless Business East , its officers, directors, employees, agents and third parties, for any losses, costs, liabilities, damages and expenses (including reasonable fees) relating to or arising out of your use of this Site including, without limitation, any infringement of any third party's rights (including without limitation intellectual property rights and rights of privacy and publicity) and any unlawful material you submit to this Site (including without limitation material which is or could be deemed defamatory, obscene, offensive, inaccurate, blasphemous, threatening or illegal), and any breach by you of the terms of this agreement.

10 Severability:

10.1 In the event any term or condition or part thereof of this agreement is prohibited by local or other law, this agreement shall be construed in such a manner as to give force and effect to every lawful provision.

11 Notice:

11.1 The terms of use shall be governed in accordance with the laws of England. The terms and conditions of this agreement are subject to change by Business East  at any time on a prospective basis upon notice to Users. Any User's use of this Site following such notice shall indicate the User's acceptance of the new terms and conditions. Business East  may provide notice to Users by email or by a general posting (indicated by the word "Notice") on this Site.

12 Personal data protection/privacy:

12.1 Your use of the site is subject to the Privacy Policy, which forms part of this agreement. Please read the Privacy Policy carefully before using the site.

13 Copyright and trademarks:

13.1 All Content and materials on this Site, save where otherwise expressed, are subject to copyright and are protected by worldwide copyright laws and treaty provisions. No logo, graphic, text, sound or image from this website may be copied, reproduced, modified, published, uploaded, posted, transmitted, or distributed in any way, without Business East 's prior written permission. Except as expressly provided herein, Business East  does not grant any express or implied right to you under any patents, copyrights or trademarks other than to view and print Content for your own use. You may not make any commercial use of anything on this website, or distribute it to any other person, unless expressly permitted to do so.

14 Credit Card and Telephone Purchases

14.1 When placing an order with us online, you are entering into a legally binding contract under UK law.

14.2 We accept online orders using the following cards, Visa, MasterCard, Switch and Maestro.

14.3 We also accept orders by email to partnership@businesseast.london

14.4 All orders received are subject to acceptance by Business East . You may receive an automatically generated acknowledgement of the order, but this is not acceptance, which will be communicated to you separately.

15 Cancellations of Orders

15.1 If you are dealing as a consumer (i.e. other than during a business) ('a Consumer') you may cancel your contract with us for any goods that you order from us at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay a penalty.

15.2 If you are dealing as a Consumer, you may cancel your contract with us for any services (which includes the supply of information, software and other such items) you order up to the end of the seventh working day from the date after you enter into the contract. You do not need to give us any reason for cancelling your contract nor will you have to pay a penalty.

15.3 To cancel your contract as a Consumer you must notify us by email as follows partnership@businesseast.london for the attention of the Operations Manager. Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order.

15.4 For the avoidance of doubt, if you are dealing as a non-consumer (i.e. in the course of your business) you have no right of cancellation as detailed above.

16.Membership, Events and Training Courses - Cancellations and Refunds

16.1 Membership

16.1.1 Duration of Membership. The minimum period is 12 months. Should a member decide to terminate membership within the 12-month period, then they remain liable for the full annual fee. No refunds can be given, and membership is non-transferable.

16.1.2 A member may terminate their membership by giving written notice at least 1 month before their renewal date. If no such notice is received the member will be liable for the ensuing year, which shall be debt due to, and legally recoverable by Business East

16.1.3 Changes will take effect only upon confirmation from the main account holder and approval by Business East .

16.1.4 Refunds will not be offered in full or in part for membership unless it is within 5 full working days of purchasing membership.

16.1.5 Any changes to a corporate membership, including upgrades, downgrades, or cancellations, must be approved by the main account holder, usually the CEO/MD/Owner/ Executive Director.

16.1.6 All cancellation forms must be sent to partnership@businesseast.london

    

16.1.7 Business East  reserves the absolute right to terminate the membership of any member when it is reasonably considered that continued membership is not in the interest of Business East or its members.

16.2 Events

16.2.1 Paid Events - A full refund will be applicable if notice of cancellation is received at least 15 working days in advance of the event. If notice is received with less than 15 full working days no refund will be applicable.

16.2.2 Free Events - (this includes all free events which may form part of your membership) - Cancellation of a free event must be received at least 5 full working days prior to the event date. If notice is not received or attendance is not recorded, then an administration charge will be applied regardless of Membership level.

16.2.3 All cancellations for events must be advised in writing by email and sent to partnership@businesseast.london Appropriate substitutions will be accepted at any time.

16.3 Training Courses

16.3.1 Cancellations received more than 10 working days in advance of the course

16.3.1.1 Cancellations received in writing or rearranged for the next available course date will not incur a charge.

16.3.2 Cancellations received less than 10 working days in advance of the course

16.3.2.1 Cancellations received in writing less than 10 working days before the course will be charged 100% of the training course fee

16.3.2.2 Bookings transferred to a later course will be subject to a cancellation charge of 50% of the training course fee.

16.3.3 All cancellations for training courses must be advised in writing by email and sent to partnership@businesseast.london Appropriate substitutions will be accepted at any time.

17 Credit Card Security and Refunds

17.1 We use a secure server that implements Secure Socket Layer Technology (SSL) to prevent any person from gaining access to your credit card or registration information whilst it is on our site or being transmitted across the internet.

17.2 If you discover that goods or services have been ordered over our site using your credit card details in circumstances where you had not agreed to or authorised this, then (provided you have not, through failure to take reasonable care, allowed an unauthorised person to gain access to your credit card details, purchaser ID or password) your credit card company is normally required to refund you the money provided that: a) you inform your credit card company and us of the unauthorised purchase as soon as you discover it, and b) you co-operate with your credit card company and us and, if necessary, the Police concerning the unauthorised use.

18 Taxes

We have made every effort to make clear whether the quoted prices for goods and services available through our site include any relevant tax or duty. Where in any case it is not clear please note that before you place an order you might be required to bear a liability to tax or duty (for example VAT) that is in addition to the price.

19 Debiting of Credit Card, Warranty and Confirmation of Order

19.1 When we provide any goods or services to you, under these terms and conditions, payment will be charged to the credit card account provided by you on the website order form.

19.2 By placing the order, you, the buyer, warrant that the credit card you are using is your own and that there are sufficient funds and/or sufficient unused limit available to cover the cost of the purchase and that you consent to payment being charged to your credit account.

19.3 We will issue you with an electronic receipt to the email address that you have provided us with within 1 day.

20 Cancellation by us

20.1 We reserve the right to cancel the contract between us if:

20.1.1 We have insufficient stock to deliver the goods you have ordered; or

20.1.2 The course you have booked is no longer available (for whatever reason); or

20.1.3 One or more of the goods or services you ordered were listed at an incorrect price due to a typographical or other error.

20.2 If we do cancel your contract, we will notify you by email and will re-credit your account with any sum deducted by us from your credit card as soon as possible, but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for the disappointment suffered.

21 Queries, Complaints and Contact Details

21.1 We aim to respond to e-mail and written queries within 48 hours of receipt.

21.2 In respect of complaints, we will consider the nature of the complaint and will contact you within 21 days of the complaint giving you the result of the enquiry and what we propose should be done.

21.3 Our contact details are as follows:

21.3.1 Telephone Number: xxxxxxxxx

20.3.2 Email Address: partnership@businesseast.london.

This agreement is governed by English Law and disputes will be heard in the English Courts.

Terms & Conditions last updated at 1stAugust 2026

Privacy Policy

OUR PRIVACY COMMITMENTS

  • We respect your privacy and protecting your information is important to us. We will be clear and open with you on what Personal Data we collect and how we process it and we will only use information that we collect about you lawfully in accordance with the Data Protection Legislation.
  • We take data security seriously, and so for as long as we maintain records of your Personal Data, we will endeavour to keep it up to date and protect it with appropriate safety and security measures and policies to prevent it from being accidentally lost and from unauthorised use and access.
  • We regularly review our security systems to ensure that your Personal Data remains safe and secure.


DATA WE COLLECT AND PROCESS

  • We collect and process the following Personal data from or about you as a user of our Sites or services or as a member, client, speaker, delegate, event attendee or subscriber to our newsletters:
  • Personal Data collected directly from you through the membership process which may include contact details such as name, job title, postal address, telephone numbers email addresses and financial transactional data such as credit or debit card numbers used in relation to our services. We will NOT store any credit or direct card numbers and will only use a secure online payment platform for processing.
  • Personal Data collected directly from you as an exhibitor or sponsor which may include contact details such as name, job title, postal address, telephone numbers email addresses and financial transactional data such as credit or debit card numbers used in relation to our services. We will NOT store any credit or direct card numbers and will only use a secure online payment platform for processing.
  • Personal Data collected directly from you through the delegate or as a participant of any Business East Business event which may include contact details such as name, job title, postal address, telephone numbers email addresses and financial transactional data such as credit or debit card numbers used in relation to our services.
  • Personal Data collected directly from you during the submission process for Awards, Research Studies or other Publications which may include contact details such as name, job title, postal address, telephone numbers email addresses and financial transactional data such as credit or debit card numbers used in relation to our services. We will NOT store any credit or direct card numbers and will only use a secure online payment platform for processing.
  • Personal Data collected directly from you as a subscriber to our newsletter which may include contact details such as name, job title, postal address, telephone numbers and email address.
  • Personal Data received directly from you by email, telephone call or by business card at networking events, conferences or from third parties acting on your behalf or from supplier invoices.
  • Personal Data collected automatically from the use by you of any of the Sites. The data transmitted from your browser includes your IP address, the date and time of the visit the pages accessed, the access status/HTTP status code, your browser, your operating system and interface, as well as the language and version of the browser software.
  • We receive the following Personal Data about you if you follow one of our social media accounts which may include your account name, gender, general interests, location, age.
  • Personal Data received indirectly through our suppliers which enables us to create and store a record of your activity/purchase history.
  • Personal Data we collect about you from publicly available sources. This may include information available from social media (depending on your settings and the applicable privacy policies), including social media engagement metrics such as numbers of connections, followers and clicks, and information from resources such as Companies House.
  • Personal Data we receive from other sources. We may receive further information about you if you use any of the services we provide. We work closely with third parties (including, for example, business partners, service providers, identity verification providers) and may receive information about you from them. We may combine information we receive from these other sources with information you give to us and information we collect about you.


PURPOSES AND LEGAL BASIS FOR USING YOUR DATA

  • Where you have requested that we provide any of our services to you, or you otherwise make use of those services, we will process your Personal Data in order to perform our contract with you and provide those services to you.
  • We also use the Personal Data we hold about you to pursue our legitimate interests in providing and marketing our services to you, improving our website, services and interactions with you and other users of our services in the following ways:
  • For the administration of your membership, use of our websites and services, purchases and attendance at our events and to communicate with you regarding the same by telephone, mail, email, text (SMS) message, instant messaging or other electronic means.
  • To contact you with sales & sponsorship opportunities for exhibition, programme or events.
  • To contact you with surveys and feedback requests (for example relating to an event you attended).
  • To analyse the purchase history of our customers and the way our customers use our websites.
  • To process orders and to issue your invoices and collect payments and to make payments to suppliers where applicable. (In instances where payment is made by direct / credit cards your details will not be stored by us, and will be processed via a secure online payment platform.
  • To verify your identity as part of our identity authentication process and to prevent, detect and prosecute fraud and crime and comply with legal or regulatory, requirements;
  • To provide you with information about the services that you request from us;
  • To provide you with information about other services we offer that are similar to those that you have already purchased or enquired about;
  • To provide you with information about products or services we feel may interest you or be best for you;
  • To notify you about changes to our services;
  • Ensure that content from our website is presented in the most effective manner for you and your device;
  • Aggregate it on an anonymous basis with other data for data analytical and reporting purposes;
  • To administer our Sites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • To build up a picture of your interests so that you don’t miss information relevant to you when you visit our Sites;
  • To improve the service we offer you and to try and ensure that you get the best from our Sites in the short term, for example by providing you with relevant search results;
  • To improve the service we offer you and to try and ensure that you get the best from our Sites over the longer term, for example by understanding how you and other users interact with our Sites;
  • To allow you to participate in interactive features of our service, when you choose to do so;
  • As part of our efforts to keep our Sites safe and secure;
  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising and marketing messages to you, including through newsletters and email correspondence;
  • To make suggestions and recommendations (both through the website and other channels, such as email) to you and others about products or services that we think may interest you or them based on your and their usage patterns both on our Sites and in relation to our communications with you and them on other channels (such as email);
  • For training and quality purposes;
  • To check any instructions you give to us and for the purposes of investigating any complaint you may make, or as evidence in any dispute or anticipated disputes between you and us.
  • In some cases we may also use the Personal Data we hold about you to comply with our legal obligations, or enter into or perform a contract with you.
  • We may also send you direct marketing communications (for example, by email). We will ensure that we have your consent for this if the law requires us to do so. You can withdraw this consent and/or unsubscribe from receiving these communications at any time as described in the Direct Marketing section below.


CREDIT REFERENCE AND FRAUD PREVENTION AGENCIES

  • We may access and use information from credit reference and fraud prevention agencies when you access business support services and periodically to:
  • manage and take decisions about your access to services, including assessing your creditworthiness and checks to avoid beneficiaries becoming over-indebted;
  • prevent criminal activity, fraud and money laundering;
  • check your identity and verify the accuracy of the information you provide to us;
  • and trace debtors and recover debts.
  • Decisions on applications for business support may be taken based solely on standardised checks of information from credit reference and fraud prevention agencies and internal records. To help us make decisions on when to give you credit, we use a system called credit scoring to assess your application. To work out your credit score, we look at information you give us when you apply; information from credit reference agencies that will show us whether you’ve kept up to date with payments on any credit accounts (that could be any mortgages, loans, credit cards or overdrafts), or if you’ve had any court action such as judgments or bankruptcy; and affordability, by looking at your available net income and existing debts. You can appeal a decision via our normal complaints process which can be found here.
  • If false or inaccurate information is provided and/or fraud is identified or suspected, details will be passed to fraud prevention agencies. Law enforcement agencies and other organisations may access and use this information. Fraud prevention agencies may allow the transfer of your personal data outside of the UK. This may be to a country where the UK Government has decided that your data will be protected to UK standards, but if the transfer is to another type of country, then the fraud prevention agencies will ensure your data continues to be protected by ensuring appropriate safeguards are in place.
  • If we, or a fraud prevention agency, determine that you pose a fraud or money laundering risk, we and others may refuse to provide the business support services you have requested, or we may stop providing existing business support services to you.
  • A record of any fraud or money laundering risk will be retained by the fraud prevention agencies, and may result in others refusing to provide services, financing or employment to you. Fraud prevention agencies can hold your information for different periods of time, and if you are considered to pose a fraud or money laundering risk, your data can be held for up to six years.
  • If you would like a copy of your information held by the credit reference and fraud prevention agencies we use, or if you want further details of how your information will be used by these agencies, please visit their websites or contact them direct. The agencies may charge a fee.


COOKIES

  • In accordance with industry standards, we may use cookies (small text files which are transferred to your browser by the Sites to identify data traffic patterns, personalise contents and support security).
  • Data from the Cookies used on the Sites include: browser information, system operating system, times and durations that the Sites have been visited, connection speed data.
  • They do not provide any information which might disclose the identity of a specific person but they may potentially identify your operating system, your browser and your internet settings. You may change the storing of cookies in your browser settings at any time by selecting the function “accept no cookies”. However, disabling essential cookies may result in you no longer be able to use the entire functionality of our/other Sites.


GOOGLE ANALYTICS

  • Google Analytics, a web analytics service provided by Google, Inc. (“Google”) also places cookies on your computer, to enable Google to provide us with activity reports relating to the Sites. Google uses this data only to provide us with information on how users use the Sites and does not associate your IP address with any other data held by Google. The information generated by Google cookies about your use of the platform (including your IP address) will be transmitted to and stored by Google on servers in the United States. You may refuse these cookies by selecting the appropriate settings on your browser or by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.


DATA SHARING

  • We do not sell your Personal Data and will only share your Personal Data with third parties as stated in this Privacy Notice. We review all our relationships with third parties carefully so that we can be sure as possible that their practices match our own commitments to you relating to privacy and security. We also comply with the Data Protection Legislation in our dealings with these third parties to ensure that your information is appropriately protected.
  • Disclosure of your Personal Data to others may be necessary to ensure the smooth provision to you of the services and information you request. Your Personal Data may be disclosed to the other entities as described below.
  • We may share your Personal Data with selected third parties including:
  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with you;
  • Identity verification providers, to comply with legal or regulatory requirements;
  • Analytics and search engine providers that assist us in the improvement and optimisation of our website;
  • IT and software providers who supply us with our IT infrastructure for the provision of our services and administering our business (including our internal and external communications) and who also help us manage our customer and contact databases, customer relationships and marketing.
  • We may disclose your personal information to third parties if:
  • We sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • Business East or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; and
  • We are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, or in order to enforce or apply any contract with you and other agreements; or to protect the rights, property, or safety of Business East, our customers, or others.


SOCIAL MEDIA AND THIRD PARTY WEBSITES

  • Our websites may also include social media features (e.g., share or like buttons). Such features are provided by third-party social media platforms such as LinkedIn, Twitter, or Facebook. Where data is collected this way, its processing is governed by the privacy policy of the respective social media platforms.
  • Our websites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


DIRECT MARKETING

  • We may send direct marketing communications to you, including by email, telephone or SMS or mail. We will ensure that we have your consent for this if the law requires us to do so.
  • Whenever you receive direct marketing from us you will be told how you can unsubscribe so that you no longer receive it. When we communicate with you via email you will also be given the opportunity to set or amend any preferences that you have indicated to us. You can do this at any time by following the link in the footer of the last email you received from us (“Update your subscription preferences” or “Unsubscribe”) or by sending your request to partnership@businesseast.london with detailed instructions for our team.
  • You are also able at any time to withdraw any consent to receive marketing communications that you have given to us. You can do this by contacting us using the details the same details as specified above.
  • Please provide us with your full name, address and other contact details to enable us to find your records. Sometimes we may also need to contact you further to ask you for additional information so that we can comply with your request.


WHERE WE STORE YOUR PERSONAL DATA

  • Where we store your Personal Data ourselves it is stored on our secure servers in the UK. However, where we share your information with third parties this may involve transferring it to a country outside the European Economic Area (EEA). This may include countries that do not have data protection laws which are as strong as those in the UK. Where we do this we will take the steps required under the Data Protection Legislation to ensure that your information is appropriately protected. If you would like any further information about this, then please contact us using the details in the Contacting Us section below.
  • Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access, loss or damage.


DURATION OF STORAGE

  • How long we keep your Personal Data will depend on the purpose for which we use it and so may vary. We will only retain your information for as long as is necessary for the purposes set out in this Privacy Notice and as is necessary to comply with our legal obligations. We do not keep more Personal Data than we need for the particular purpose.
  • We will maintain records of your Personal Data for as long as you remain:
  • a registered and active subscriber to any of our mailing lists;
  • a registered user/member of any of our websites or services;
  • for as long as is necessary to provide our services to you.
  • Where we have provided you with a service we may also keep an archived record of your Personal Data for a period of up to 6 years after termination (unless a longer period is prescribed by law) for the purposes of responding to legal disputes and legal enquiries or investigations only, but will not use this data for any other purpose.
  • If you ask us to stop sending direct marketing communications to you (see the Direct Marketing section, above), we will keep the minimum amount of information necessary (such as your name and email address) to ensure that we are able to adhere to your request.


YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA

  • Under the Data Protection Legislation, you have certain rights in respect of the Personal Data we hold about you. This includes: right to update and correct that Personal Data, the right to request from us a copy of your Personal Data, the right to request restriction of the processing of that Personal Data, the right to request that we delete that Personal Data and the right to object to our continued processing of your Personal Data. You may also have the right to data portability. These rights are limited in some situations. For example, if we have a legal requirement or a compelling legitimate ground we may continue to process your data even where you request its deletion.
  • We may ask for further information from you or require you to provide us with appropriate identification before we comply with any request.
  • If you have a complaint about the way in which we use your personal information we would encourage you to contact our Executive Chair/CEO (Data Controller) in the first instance, but you also have the right to complain directly to the Information Commissioner (www.ico.gov.uk).
  • If you would like to exercise any of these rights then you can contact us using the contact information provided in the Contacting Us section, below.


CHANGES TO OUR PRIVACY NOTICE

  • We will update this Privacy Notice from time to time to reflect changes in our business or the law. All such changes will be posted to the websites and if we consider it to be appropriate we will notify you of any material changes by e-mail.


Last updated: 1st August 2026

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